Shipping & Returns

Shipping

We ship worldwide from our own manufacturing facility, currently reaching customers across 50+ countries. Dispatch times and carriers depend on your destination and the size of your order; we confirm the details with every quote.

• Tracking information is provided once your order ships.
• Import duties or local taxes, where applicable, are the responsibility of the recipient.

Delivery times

Most in-stock items are prepared for dispatch within a few business days. International transit times vary by region — your confirmation will include an estimate for your address.

Returns

Unused products in their original packaging can be returned within 30 days of delivery. To start a return, contact our support team with your order details and reason. Refunds are issued to the original payment method once the returned item is received and inspected.

Warranty

Every product carries a manufacturer warranty (typically 1–2 years depending on the model) covering manufacturing defects. If a fault appears within the warranty period, contact us with photos and your order details and we will arrange a repair, replacement or refund as appropriate.

Damaged or incorrect items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can put it right quickly.

Contact

Need help with a delivery, return or warranty claim? Contact our team — we're online 24 hours a day.